Terms and Conditions

Bookings are subject to the following terms and conditions as agreed to at the time of booking:

General Terms:

A contract between you (the client) and the us (the owners) will come into existence only when we receive payment and accept your booking by issuing a confirmation of booking for the holiday dates shown in the rental agreement. The contract binds you & all the members of your party. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions of booking. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.

A non-refundable deposit of £150 of the holiday price is payable at the time of booking. Bookings made less than four weeks before your arrival date must be accompanied by the full amount of the holiday charge.

The balance must be paid so as to arrive no later than four weeks before the commencement of your holiday. If the balance is not received by the due date then your holiday will be treated as a cancellation and the client will remain liable to pay the balance of the rent.

All cancellations must be immediately notified by email. If you cancel your holiday more than 6 weeks before it is due to start then your deposit will be forfeit, unless we are able to re-let the house. If you cancel less than 4 weeks prior to the holiday then the full balance remains due and is not refundable, unless we are able to re-let the house. Should the house be re-let then your deposit and/or balance payment will be refunded (less a £35 administration fee) at the point the new guests’ deposit it received by us. While we will attempt to re-let it cannot be guaranteed and if not then you remain liable for the balance due.

We strongly advise that you take out comprehensive travel insurance. If you choose not to then you accept responsibility for any loss that you may incur due to your cancellation. 

Your booking will not be cancelled by us except in exceptional circumstances beyond our control. Notification will be given of the cancellation as soon as possible and we will promptly refund all payments made for your holiday. Our liability for cancellation will be limited to payments made to us.

The number of persons using the accommodation at any time must not exceed 6 + 1 child under the age of 3 and only those people listed on the booking form can occupy the cottage. We reserve the right to terminate the booking without notice and without refund in case of a breach of this condition. 

Bookings cannot be accepted from persons under 25 years of age.

We reserve the right to refuse a booking without giving any reason.

You may in no circumstance re-let or sublet the property, even free of charge.

We or our representative reserve the right to enter the cottage at any time to undertake essential maintenance or for inspection purposes.

Tenancies normally commence at 3pm unless otherwise agreed and guests are required to vacate the cottage by 10:30am on the day of departure. This allows the accommodation to be thoroughly cleaned and prepared for incoming guests. Prior to departure please ensure that a) beds are stripped (please leave in bedrooms), b) used towels are left in bathroom, c) any dirty dishes are placed in the dishwasher and it turned on, d) all bins are emptied and rubbish placed in the external bins, e) if used the fire and BBQ are cleaned out and f) you leave the house in a reasonable and tidy condition. 

We reserve the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.

The WiFi internet connection is available (at no extra cost) subject to technical availability and is offered on a fair and ethical use basis. We reserve the right to pass to law enforcement and/or our internet service provider guest details should the internet connection be used to illegally download content, access illegal content or used in an unethical way.

We shall not be liable for any temporary defect or malfunction of any equipment, machinery or appliance in the building or grounds. 

Smoking or vaping anywhere on the premises will result in immediate termination of occupancy and forfeiture of all payments. This must be strictly adhered to and any damage or extra cleaning caused by smoking will be at the expense of you. 

Hot tub temporary hire is prohibited.

Children under 18 must be supervised by their parents/guardians at all times. We recommend dogs are also similarly supervised while outside.

We reserve the right to terminate a holiday without compensation where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others.

Any problem or complaint which the client may have concerning their holiday must be immediately reported directly to us/our representatives and we will endeavor to put matters right. Any complaints not reported to us at the time and only reported after the client has returned from holiday will not be considered by the proprietor.

Dogs:

One well behaved dog over the age of 12 months is allowed in the house only by prior agreement at the time of booking.  Dogs are not allowed on the beds or other furniture and must not be left alone in the house.  Do not allow your dog to defecate or urinate on the artificial grass or garden.  At our discretion we may allow an additional dog, subject to size of dog and number of other guests staying.

Damage & Security:

Please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. In the event that you notice damage in the house, please let us know immediately so that we can take the appropriate action. We understand that accidents happen. If there have been any breakages during your stay, we would be grateful if you could replace them or advise us before you leave. The house will be inspected at the end of the holiday & you may be charged for any loss or damage found.

Please ensure you lock the doors and close the windows when they leave the property unoccupied.

Please note that in the event that any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.

All items/ inventory must remain in the house, (with the exception of the beach equipment) and should not be taken outwith the house. 

Scottish Short Term Let Licensing Scheme: 

The Scottish Government has introduced a requirement for all self catering accommodation to be licensed.  The house complies with all of the health & safety requirements and as such the license has been granted. License number - AS00123F.